Looking into hiring professional commercial cleaners for your business is an exciting time - it means you've grown as a business to the point where you require outside help to keep things flowing. Congratulations on taking the next step! Although your staff can manage the basics like a quick sweep or wipe down of tables, a business that regularly welcomes many customers a day should hire professionals for such tasks and more.
When researching cleaning companies in your area, you will likely be flooded with results. This can be overwhelming especially when it seems as though they all offer similar services. How do you choose one that's right for you?
This list of questions will help you determine which company will give you the best services at a rate your business can manage.
1. How many years of experience does this cleaning company have?
Although experience doesn't necessarily equal quality, it makes the process much easier for you when you don't have to teach them how and where to clean. A cleaning company that has been around for years should also boast many positive reviews. A quick Google search of the company's name will show all reviews from previous customers at the top. We would advise against hiring any professionals who have a lower rating than 4 stars.
2. Is this company insured?
This is one of the first questions you should ask when dealing with a new cleaning company. Although both parties never expect anything to go wrong in your commercial location, accidents can happen and it's important that they will be covered and reimbursed immediately.
3. What happens if you hire this cleaning company, and their employees call in sick?
This is an often overlooked, but very important, question to ask when finalizing a contract. You don't want to show up to your business only to find out it hasn't been cleaned because the usual cleaner they send is sick. It is best to discuss what the backup plan would be in this scenario to ensure your organization is always ready to open on time. At Just Too Clean, we always have a team ready - even if it means our CEOs stepping in last minute!
4. How do they price their cleans?
Being blindsided by unexpected charges is a common fear when hiring new cleaners. You and the cleaning company must decide together if you want to be charged by the hour or have a set rate per clean. We recommend the latter as you know you will never be charged more than expected unless you request additional services.
5. Do they have any commercial references?
If this is your first time hiring a professional cleaning company, you may be a bit wary - and that's totally okay! Any reputable company will be happy to provide you with references upon request. You may feel more comfortable knowing they have provided excellent service to companies similar to yours.
Once you have articulated the aforementioned concerns to the cleaning companies you have narrowed down, you're ready to make a decision! Our professional commercial cleaning company, Just Too Clean, is fully insured and offers free in-person estimates to all businesses. If you are looking for a professional cleaning company in Ottawa, Gatineau, or Montreal - feel free to send us a message and we can discuss further!